Withdrawals
Once you have accumulated earnings and set up a bank account, you can request a withdrawal to transfer funds to your bank.
Prerequisites
Before requesting a withdrawal:
- You must have a bank account registered.
- Your Available Balance must be at least $10.00.
Requesting a Withdrawal
- Go to Billing from the sidebar.
- In the Earnings Wallet section, click Withdraw Funds.
- Enter the amount you wish to withdraw.
- Confirm the withdrawal.
Withdrawal Processing
After you submit a withdrawal request:
- The withdrawal amount moves from Available Balance to Pending Debits.
- The transfer is processed by our payment partner.
- Funds are deposited into your bank account.
- The transaction status updates to Succeeded.
Processing times vary by bank and region, but most withdrawals complete within 2-5 business days.
Withdrawal Statuses
| Status | Description |
|---|---|
| Pending | The withdrawal has been submitted and is being processed. |
| Succeeded | The funds have been transferred to your bank account. |
| Failed | The transfer could not be completed. Funds are returned to your Available Balance. |
| Cancelled | The withdrawal was cancelled before processing. |
Fees
Withdrawal fees may apply depending on the transfer method and destination. Any applicable fees are shown before you confirm the withdrawal and are deducted from the withdrawal amount.
Troubleshooting
- Withdrawal failed -- Check that your bank account information is correct and up to date. Common issues include incorrect account numbers or routing codes.
- Minimum not met -- You must have at least $10.00 in your Available Balance to withdraw.
- Long processing time -- International transfers may take longer than domestic ones. If a withdrawal is still pending after 7 business days, contact support.